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![]() ![]() Is there an updated tool for this somewhere or a tool specificaly for 2023 products and going forward? This is not necissarily an issue with refreshing a lab computer, but we use this tool to troubleshoot issues that people have with Creative Cloud and if we aren't able to trust the tool to completely clean the computer of all the Adobe CC files that can be an issue. Note: If Run as Administrator isnt available when you right-click, then double-click AdobeCreativeCloudCleanerTool.exe to run the file. ![]() Right-click the downloaded file and choose Run as Administrator. If prompted, click Save File to download the file on your device. I have tried re-downloading the tool to make sure i have the latest version of it if it's been updated from here: But when i run the tool manually it doesn't even list the 2023 products at all as you can see in the screenshot below. Download the Adobe Creative Cloud Cleaner tool. Typically we run it through a jamf policy that downloads the tool and runs the tool with -removeAll=ALL flag. I have noticed that it is not uninstalling ANY of the 2023 prodcuts that are installed on the computers. I have been using the Creative Cloud Cleaner Tool to clean off all adobe prducts from the computer so that i can install the latest adobe prducts package on the imacs in the lab. I am at a university and I am getting comptuer labs ready for the coming fall semester. ![]()
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